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Returns Policy

 

You can return any product within 15 days of your purchase. free of charge without any other obligation. The return costs are borne by us and the return is made with the company. ACS. Professional equipment products are an exception and cannot be returned as they are custom made for each customer. You can also return products to the service station located at: 14the Thessaloniki Polygyros 57001 Thermi (opposite SEDES).

The return product is NECESSARY to be accompanied by the retail receipt or shipping note if you were issued an invoice.

It should not have been washed. or used in any way.

You should to be accompanied from all packaging materials, tags, nylon, etc. that it had when it was delivered to you.

 If you wish to replace the product with another, please inform us by email. sales@gofishome.gr or by phone at 2310555110.

If you wish to receive a refund, you will need to provide us with your bank account IBAN number in writing via email. sales@gofishome.gr. The refund will be made within 10 calendar days of receiving your return. If you selected cash on delivery as the shipping method, the additional handling costs charged by the cooperating courier company (2€) will be deducted from the refund amount.